SMARTPHONE MEDIC offers a mail in repair service with a same day repair. Your repair will be completed on the same day it is received and on its way back to you.
Please use the following steps for this service.
1. Call 1 780 380 1277 to ensure parts availability.
2. If your Phone is in a working state, please back it up by connecting it to your computer.
3. Send your parcel to us using registered post, or a courier service.
4. We recommend Bubble Wrap and a small box to protect your device.
5. Our Mailing Address Is:

Unit 103 10001 101 Ave
Grande Prairie, AB T8V0X9

1. Please include your contact details, an email address and a quick description of the repair required so we can get working on it straight away.
2. We will contact you when we receive your Phone.
3. You can pay your invoice using your PayPal Account or a credit card. We prefer PayPal as it offers both you and us security, and we don’t need to know your credit card details.
4. You will be notified upon dispatch.

1. In the rare case of parts not being in stock, a delay may occur. Any delays will be notified immediately.
2. We prefer you use a method of delivery that requires signature delivery as it ensures that it is delivered directly to our front desk.